Privacy Policy
1. Introduction
English Timber is committed to protecting your privacy and handling your data transparently and securely.
This policy explains how we collect, use, and store your information.
2. Information We Collect
We may collect:
Name
Email address
Phone number
Project details
Property information
Technical specifications
Site access details
If you contact us via a service-specific form, your enquiry will be categorised internally by division.
3. How We Use Your Information
We use your data to:
Respond to enquiries
Provide quotations
Deliver contracted services
Manage projects
Improve our services
We do not sell or rent your data.
4. Legal Basis for Processing
We process your data under:
Contractual necessity
Legitimate interest
Legal obligation
5. Data Storage and Security
Your data is stored securely and accessed only by authorised personnel.
We use appropriate technical and organisational measures to prevent unauthorised access.
6. Sharing of Information
We may share information with:
Professional advisors
Contractors involved in your project
Regulatory bodies where legally required
We do not share data for marketing purposes without consent.
7. Cookies
Our website may use cookies to:
Improve user experience
Analyse website traffic
Ensure functionality
You may disable cookies via your browser settings.
8. Data Retention
We retain personal data only for as long as necessary:
For active projects
For legal or accounting purposes
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction
Request deletion
Object to processing
Request data portability
To exercise your rights, contact us at enquiries@englishtimber.com.
10. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website.
11. Contact
English Timber
Email: enquiries@englishtimber.com
Phone: 07415 900239